common questions

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A:    Yes. We fill the gap. We are friendly. We speak PC, so you can relax, protect your Mac staff and files and get back to work.

A:    Yes. Right-brain, left-brain mix-ups. We un-tie those mental knots and remove the pressure when deadlines come. We straighten out bunches of people, so you can get back to work and your creative can soar again! Just Call.

A:    Of Course. Believe it or not… some PC IT staffers do not prefer to work on Macs…
No problem. helps.
We have customers in that same situation. We’ve got success stories
to share. Give a us call.

A:We have rates budgeted for everyone; from home users to large corporations.

A:    Yes. Round Trip Travel is 50% of our hourly rate, and calculated from offices. We drive throughout Northern Illinois and Southern Wisconsin most every business day. If you’ve ever filled up your SUV, you’ll understand the cost of getting to your site.

A:    We have a network of experts that can provide just the right services for your need –or– any aspect of your project.

A:    Yes. And we will make recommendations for upgrades when it is an obvious cost-savings.

A:    Review our guarantee, if you’re not satisfied with the service(s) performed, let us know within two business days, and you don’t pay.

A:    We configure PC’s and can set them up to talk to Mac’s. We can also set up Macs to communicate over PC networks and with all kinds of PC-based systems.
–Or– with Masters & Strategies Sessions™, we can blast your PC organization forward with proven tactics and Mac know-how, so your PC specialists can implement it themselves, and take all the glory?

A:    Yes. (Extensively.)

A:    Yes, it may, depending on the printer manufacturer’s support.

A:    In a few cases, yes. However, most printer manufacturers may not be supporting older operating systems as it is too costly. More and more, the smart businesses realize that new (more capable) printing devices cost a fraction of the staff time (cost) needed, to troubleshoot or jury-rig legacy printer issues and incompatibilities.   Simply put, it may not be worth the money to figure it out, when a software update to an operating system may break the fix that was found.

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