Airport Express Support – On small networks this can be a perfect solution to connect you to the Internet. Or can serve as a repeater for an Airport Extreme or an Apple Time Capsule. Knowing where to use what, when, is where we come in. We will come in and evaluate your network and tell you what you need where, and get your network up and running in short order.

Airport Extreem Support – These babies now have dual wireless cards! That helps keep your network speed up! If an older computer comes onto the network, your wireless network doesn’t take a speed nose-dive forcing everyone to run at slow speeds. Yep, these appliances are great for Macs and PCs, and you can plug-in many USB hard drives and printers into the onboard USB port. These solve a lot of wireless network problems.

Broadband – Cable – Broadband is giving DSL a run for its money. And don’t turn your back on DSL, there are more surprises ahead. Do you get TV, voice, and phone? Or do you turn to the phone company for these options? What works better in what areas? Does it all work the same? Do the answers always stay the same? No. Speak with a Mac PC tech agent and learn if broadband is right for you..

Firewall Configuration – Out of the box, turn it on right? Not always. We recommend you wait for us to take care of this seeminly simple part of the setup. Somehow software settings just seem to get turned around.

Gigaspeed – 1000BT – Gigabit speeds are now more common than ever. if you haven’t already upgraded your old 10BaseT or 100Base network, let us do it for you. You’ll see a speed boost as well as and expected lift to staff moral and productivity.

HighSpeed – DSL – Are you getting the right rate charged to your DSL account? Did you know there are several packages available with varying speeds and costs. We’ve been down this road before and we’ll be check to be sure that you get the speed you paid for.

Local Area – LAN – We will help you set up the ins and outs of your entire network. Setting up your computer is one thing, printers, e-mail and access the Internet are all part of the local area network package. Centralized servers, Apple TV, a Mac mini for the family television? We can handle it all!

Router Configuration – Not all routers are created equally. Did you change the password on the router? If not, you may be leaving yourself open to a security problem. Whether your network is wireless or not it’s important to properly configure the equipment you buy, and not just plug it in out-of-the-box. Give us a call, we’ve worked with almost every router model you can imagine.

Secure Networks – How secure does your network need to be? A network evaluation with a agent will bring you closer to the answer. There are many ways to monitor the activity on your local area network and keep people from joining your network, especially if you don’t want them to. Do you need to limit or monitor printing? Keep staff members away from key company files? Limit the amount of Internet activity, video downloading, instant messaging which sometimes gets in the way of productivity.


Vitrual Private Networks – VPN– wouldn’t it be great to have a private Internet connection between your home and the office so that you may use your company’s technical assets in a protected way? These days, there are many ways to accomplish this and more. Give us a call and we’ll walk you through some of the many possibilities.

Wide Area Network – WAN – How many different ways are there to connect to the Internet? More than you might think. Outside of cable and DSL there are a multitude of high-speed connection methods that may be right for your business. Do you need a premium T-3 connections offered by the phone company or is broadband cable enough? Get in contact with us and we can take a look at your company’s network needs and get you Internet ready.

Wireless Networks for Mac & PC – We get the call when the wireless is troublesome. Wireless goes through about 2 1/2 walls, and if you need more than that, were the ones who can help. Often we put in several wireless networks a week, so we’ve run into most everything you can imagine. sometimes the problems our interference, sometimes the issues are configuration, sometimes you need a boost… Give us a call.

support services list

  • Mac & PC Sharing

    Connect Mac to PCs
    Migrate Files to Mac
    Access Exchange
    Services on Mac
    Add Macs to PC Network
    Add PCs to Mac Network
    Move PC music to Mac
    Bind Macs to Active Directory
    Bind Windows to Open Directory
    Macs print to PC Print Server
    PCs print to Network Printers

  • Networks WAN LAN Wi-Fi VPN

    Airport Express Support
    Airport Extreem Support
    Airport Time Capsule Support
    Broadband – Cable
    Firewall Configuration-Setup
    Gigaspeed – 1000BT
    HighSpeed – DSL
    Local Area – LAN
    NAT Configuration-Setup
    Router Configuration
    Secure Networks
    Secure Remote Access
    Virtual Private Networks – VPN
    Virtual LAN – VLAN
    Wide Area – WAN
    Wireless Networks for Mac & PC

  • Technology Planning

    AC Load Projections
    Budget & Resource Planning
    Equipment Recommendations
    IT Administration
    Network Design
    Project Billing
    Server Room Design
    Small Business IT Planning
    Strategic Development
    Systems Cooling
    Total Cost Models
    Wi-Fi Survey & Evaluation

  • Organizational Solutions

    Digital Asset Management
    Executive Training
    File Management Tactics
    Staff Solutions & Training
    Tier I, II, III macOS iOS Training

  • Server Support

    Active Directory – AD
    Apple File Protocol – AFP
    DHCP – Setup
    DNS – BIND Setup
    Domain Name Registration-Setup
    Remote Access
    Hosted – Home Directories
    Kerberos Setup
    Mail – IMAP – SMTP
    macOS Server Support (Legacy)
    Open Directory
    Profile Management
    SMB Access
    Single Signon
    WebDav Access

  • Security Anti-Virus Firewall

    Anti Virus
    All Mac Models
    Firewall – Router Setup
    Software Recommendations
    System Hardening

  • Software Customizations


  • Backup Solutions

    Airport Time Capsule
    Cloud Backup
    Hard Disk Backup
    On & Off-Site (cloud) Backup
    Time Machine

  • Upgrades & Migrations

    All Mac OS’s
    Mac OS X thru macOS
    Windows (10, 8, Vista, XP); DOS

  • User Support & Training (Onsite)

    Personal & Group Tech Training
    Home & Business Syncing & Basics+
    Tier I, Tier II, Tier III
    Staff macOS & iOS Essentials

    Software Support
    (nearly) All Apple Products for Users
    Adobe Acrobat
    Adobe Illustrator
    Adobe InDesign
    Adobe Photoshop
    Macromedia Dreamweaver
    Microsoft Office
    Microsoft Outlook
    Microsoft Powerpoint
    Microsoft Word
    QuickBooks for Mac